Unlocking Ornaments From Loan Pledges


If you have availed a Gold Loan and are ready to settle your account, Muthoot FinCorp offers convenient options for you to retrieve your pledged gold. In this article, we will guide you through the process of settling your Gold Loan account and getting back your valuable gold ornaments. Read on to discover the steps involved in releasing your gold, whether you are a Gold Loan from Home customer or have taken the loan at a branch.

Step 1: Repay the Loan Amount

  • Ensure that you have repaid the entire loan amount for your Gold Loan, including any subsequent top-up loans.

  • Use the Muthoot FinCorp ONE app or visit the Muthoot FinCorp Ltd. Branch where your pledged gold is stored to make the repayment.

Step 2: Access the Loan Profile Page

  • Open the Muthoot FinCorp ONE app and navigate to your loan profile page.

Step 3: Click on "Release Gold" Button

  • Locate and click on the "Release Gold" button on the loan profile page.

  • Note that the button will become active only after you have paid off all outstanding loan amounts.

Step 4: Choose Release Location

  • If you are a Gold Loan from Home customer, you will be presented with the option to "Release at Home" or "Release at Branch".

  • Select the appropriate option based on your preference and convenience.

Step 5: Release at Home

  • If you choose to release your gold at home, confirm your registered address and mobile number to proceed.

  • Verify the details through the app to ensure accurate delivery.

  • Please note that the gold will only be released at the registered address where the loan was initially booked.

Step 6: Schedule the Release

  • Select a suitable date and time for the release of your gold.

  • Choose a time that is convenient for you and allows you to be present during the process.

Step 7: Loan Manager Visit

  • After scheduling the release, a Loan Manager from Muthoot FinCorp will visit your registered address with the pledged gold.

  • The Loan Manager will complete the necessary formalities and release the gold ornaments in your presence.

  • Benefit from the personalized service and secure handling of your gold.

Step 5: Release at Branch

  • If you opt to release your gold at a branch, visit the Muthoot FinCorp Ltd. Branch where your pledged gold is stored.

  • Inform the branch staff that you are ready to release your gold and settle your Gold Loan account.

Step 8: Complete the Release Process

  • Follow the instructions provided by the branch staff to complete the release process.

  • Provide any required documents or information for verification.

  • Once the formalities are complete, the branch staff will return your gold ornaments to you.

By following these step-by-step instructions, you can easily settle your Gold Loan account and retrieve your valuable gold ornaments. Whether you choose to release the gold at your registered home address or at a branch, Muthoot FinCorp ensures a convenient, secure, and personalized experience. Use the Muthoot FinCorp ONE app to manage your loan profile and initiate the release process effortlessly. Enjoy the peace of mind that comes with entrusting your gold with Muthoot FinCorp, a trusted provider of Gold Loan services.

About Muthoot FinCorp ONE

Muthoot FinCorp ONE is an all-in-one digital financial platform that makes getting an MSME & a Gold Loan, investing in Digital gold & NCDs, making payments & remittances, buying insurance & exchanging forex, simple and convenient.

As an SBU of Muthoot FinCorp Limited, Muthoot FinCorp ONE is backed by a legacy stretching back over 135 years, and the trust of more than 1 crore customers and is building a holistic financial ecosystem using the latest digital products for lending, investing, protection and payments.

Muthoot FinCorp ONE continues to uphold the values of the parent, the Muthoot Pappachan Group (Muthoot Blue) by providing its customers with easily accessible services, replete with unmistakable quality. The Muthoot Pappachan Group is among India’s most reputed names in the financial services industry, with customers in diverse segments like Automotive industry, Financial Services, Hospitality, Alternate Energy, Real Estate, and Precious Metals.

So what are you waiting for? Head to the Play Store and download the Muthoot FinCorp ONE app. You can also visit the website today to know more.

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